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Magazine & Press | Aeroflot

Greetings from Vitaly Saveliev, General Director of PJSC "Aeroflot – Russian Airlines"

Dear Passenger,

Welcome aboard this Aeroflot aircraft.

Spring has arrived, which brings a time rich in joyful and exciting events. Colours and smiles are March’s calling card.

Let our mothers and wives, sisters and daughters, all be happy and loved! We appreciate your attention and your concern, and always remember that the larger share of domestic and child-rearing duties traditionally fall on your shoulders. Please accept our sincere and heartfelt congratulations on International Women’s Day!

I am particularly pleased to be writing this because almost 12,000 employees of Aeroflot — the larger and without any doubt more impressive part of our staff — are women. Conscientious and responsible, talented and responsive, stylish and charming, they work across all parts of the company: in managerial positions, as pilots, providing ground services, and of course making your journey as comfortable as possible on board. In large part it is their hard work, day in day out, that has created Aeroflot, its potential and its business reputation.

This year we celebrate a landmark, as our company reaches its 95th anniversary. We even know its exact date of birth: 17 March 1923, when the Dobrolet Russian Voluntary Air Fleet Company was founded. Dobrolet was the predecessor of the world-famous Soviet carrier. From its very beginning, Aeroflot served the interests of our country. Pilots flew highly challenging flights using unfinished planes, often without appropriate ground support, trying honourably to accomplish the mission they had been given of connecting the regions and cities of this huge state in a single, unified transport network.

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Over time, the story of our company proved inextricably linked with the life of the country. Aeroflot was at the foundation of Russian civil aviation industry, and over many decades worked to develop air transportation and mastered the new technologies developed by legendary Soviet aircraft builders. In the 21st century we are continuing these traditions. In 2011 we began operating the new Russian-built regional aircraft, the SSJ 100, and in the next few years will increase the number of this aircraft type in our fleet to 50.

Soon our fleet will welcome another addition — the latest Russian-built aircraft, which utilizes cutting-edge technology in its design and construction. In 2020 Aeroflot’s first MC-21 will take to the skies, and by 2026 Aeroflot will operate up to 50 of these aircraft on both domestic and international routes.

In view of the company’s plans to continue developing as a leader in terms of digitalisation, the new aircraft will be equipped to offer WiFi internet access from day one.

This month also sees another notable event, with the presidential election taking place on 18 March. The vote will set the country’s course for the next several years. I believe that everyone with an interest in the future of our nation will go to the voting booth and make their choice in favour of a strong and dynamically developing Russia.

We need a country where every person is able to apply their talents; a country in which people want to live and make the world around them better; a country that we are not ashamed to pass on to our children. I am convinced that together we can achieve these goals.

As always, I welcome your suggestions and comments by email at [email protected] can also follow me on Twitter at @v_saveliev.

Fly Aeroflot — the airline that is proud of its rich heritage and looks ahead to the future!

Vitaly SavelievAeroflot – Russian AirlinesDirector General

AEROFLOT

On March, 1923 the open joint-stock company Dobrolyet (Russian Society for Voluntary Air Fleet) was established. The main goal of this commercial organisation was to develop civil aviation in the country to boost the national economy. Aeroflot, the successor of Dobrolyet, regards this year as its first birthday. 2018 is a big year for the company as Aeroflot is celebrating 95th anniversary — that’s five years short of a century! February also sees Russia rejoice in Maslenitsa celebrated during the last week before Great Lent — which means loads of bliny and loads of traditional rituals and partying. The thought alone of traversing the jaw-dropping Manpupunyor Plateau rock formations in the Komi Republic is enough to work off those pancakes, luckily we go there for you. We also look at the man behind The Method, Konstantin Stanislavsky, and trace the patterns of magnificent Vologda lace.

Defender of The Fatherland Day takes places on February 23 so prepare for parades in honour of veterans through the Russian cities and capitals. There’s also International Women’s Day to look forward to on March 8, the holiday when Russian beauties hit the town and look even more stunning.

Celebrate the new spring and discover Russia with Aeroflot!

AEROFLOT – February 2018 - March 2018 (PDF file) 

Aeroflot

In the March issue of Aeroflot magazine we will tell our readers about the most interesting sporting and cultural events of the upcoming month, as well as new books and films. Actress Svetlana Ustinova reveals what kind of responsibility comes with a run of good luck, musician Artyom Dervoed explains why some modern composers create music exclusively for him, and director Alexey German Jr. speaks about his new film “Dovlatov”, which chronicles a few days in the life of the cult author.

Our Travel section will explain why you’d want to go to an old mining town deep in the woods of Norway, where you can find the Land's End and how you can catch the awakened Sleeping Beauty on your way there, as well as what delicacies you can treat yourself to during the breaks between heli-skiing sessions in Kamchatka, not to mention which traditional Spanish holiday you should opt for if you’d like to see a truly large-scale spectacle.

In the run-up to the most important sports event of the year, we keep on featuring the Russian cities that will be stricken by football fever this summer. This time, we are proud to present our mini-guides to Nizhny Novgorod, Kaliningrad, and Ekaterinburg, that are all preparing to host matches of the FIFA World Cup.

 

Ingredients are everything: Moscow’s restaurateurs are increasingly relying on in-house food production and are setting up farms, cheese dairies, and sausage-making shops. Meanwhile, they revive old varieties of garlic, raise Nubian goats, and try proving that a hot dog can make for a gourmet meal, too.

or our Reading section, we’ve picked an excerpt from the memoirs of Azari Plisetsky, describing the unforgettable years this outstanding dancer, ballet teacher, and choreographer spent in Cuba as he was creating a ballet school there, working side-by-side with Alicia Alonso and occasionally crossing paths with Fidel Castro.

Aeroflot – March 2018 (PDF file) 

Aeroflot Premium

Long Live March: drip of thaw, streams, the sun, a short but meaningful spring break, and the anticipation of spring. Our loyal passengers correctly noted that the latest issue of Aeroflot Premium looks out of the ordinary. Instead of a laconic cover, our readers are welcomed by three lovely flight attendants of the Best Airline of Eastern Europe, as well as the national carrier of Russia, which celebrates its 90th anniversary this year. We’ve dedicated exclusive material to this special event called “95 years in the sky” recounting the foundation, as well as victories of Aeroflot, through the posters of the best artists and graphic designers of the 20th Century.

As always, Aeroflot Premium presents a selection of the most interesting and anticipated events of the month, like hotel reviews, restaurant premiers, reviews of new automotive models, the latest gadgets, invaluable books, as well as the best jewelry and fashion brands. Among February’s exclusive material — a photo diary of the gastronomic festival Ikra and the culinary glossary of Georgian cuisine.

For admirers of slow reading and long-haul flights, we offer dedicated materials for reading: the rubric “Science” — three questions about quantum bonds, the biography of the Russian Enlightenment thinker and creator of the non-Euclidean geometry, Nikolai Ivanovich Lobachevsky and excerpts of a new book by art historian and executive director of the Sotherby’s auction house Philip Hook, called “Rogues’ Gallery”.

Editorial material and columns in English await foreign readers of Aeroflot Premium.

Aeroflot Premium – March 2018 (PDF file) 

Aeroflot Style

The March issue of Aeroflot STYLE looks at how spring is changing our lives for the better and, of course, at principal trends in the world of fashion and beauty. The new season’s favorite colour is pink, which we shall be savouring in depth in this issue. The most notable trends this month include transparent clothing (best combined with dense fabrics) and lavish floral dresses and skirts in homage to Marie Antoinette. Buyers at and owners of the leading boutiques in Moscow will share with us what people are going to be wearing in the new season and where to go to buy it.

This month’s Beauty section also investigates trends for the new season. Exaggeratedly elongated eyelids, smudged lips, and “naked” make up are only a few of the trends highlighted by our guide. Our feature investigates the benefits of pre- and probiotics, extensive use of which is made in today’s beauty industry.

Our main personalities for this month include Claire Foy (star of The Crown), Greta Gerwig (actress, film director, and principal icon for millennial filmgoers), and Rosita Missoni (founder of the Missoni fashion house, an incredibly bright and multi-faceted personality).

This month’s Lifestyle takes thought for your wellness. We survey the most interesting spa centres with top beauty menus and the beauty salons with the most impressive interior-design projects from all over the world.

Aeroflot Style – March 2018 (PDF file) 

www.aeroflot.ru

Aeroflot History | Aeroflot

February 9, 1923, is considered the official birth date of Russian civil aviation, when the Labour and Defence Council issued a resolution entitled "On empowering the Central Air Fleet Administration to handle technical supervision over airlines and on founding the Civil Aviation Council.»

Following this resolution on March 17, 1923 open joint stock “DOBROLET” (The Russian Society for Voluntary Air Fleet) was established. The main goal of this commercial organization was to develop the civil aviation in the country for the needs of national economy. From exactly this day Aeroflot, as the successor of DOBOROLET, counts its history. 

In the 1920s, after the end of World War I, European countries increasingly used aviation for peaceful purposes; transporting passengers, mail and cargo. Russia kept pace with its neighbours with flights abroad, generally operated using re-equipped warplanes.

On May 1, 1922, flights on the first international route — Moscow-Konigsberg (part of Germany at that time) — were launched and later extended to include Berlin. July 15, 1923, marked the introduction of the first regular domestic route between Moscow and Nizhny NovgorodOn February 25, 1932, the Central Administration of the Civil Air Fleet was founded and “Aeroflot” was adapted as the official abbreviation of the country’s civil aviation service.

In 1956 Aeroflot launched the world’s first jet, the TU-104, to operate on Russia’s domestic and international routes.

In August 1959, Sheremetyevo Airport was opened with the primary task of accommodating international flights.

In the late 1950s, the TU-114, the world’s largest aircraft equipped with more efficient turbo-prop engines, underwent rigorous testing and was put into commercial operation by Aeroflot.

 

In January 1971, the Aeroflot Central Administration of International Air Traffic was established within the framework of the International Airline Transportation Administration, and became the industry’s sole enterprise authorized to operate international flights. Abroad the airline was known as “Aeroflot Soviet Airlines”

In 1980, Aeroflot was named the general carrier of participants in the XXII Olympic Games held in Moscow. A new international airport, Sheremetyevo 2, capable of simultaneously handling 31 aircraft of any type, was constructed in order to welcome athletes and guests to the capital from all over the world. The official opening ceremony was held on May 6.

In 1991, after the collapse of the Soviet Union, former Soviet republics and regions in Russia began founding their own airline companies. Our company was the successor to the Aeroflot name and trademark of the former Soviet air carrier. In June of that year, the “Aeroflot Soviet Airlines” Commercial Production Alliance was created, which was transformed into the open stock company “Aeroflot Russian International Airlines” on July 28, 1992. At the same time, the airline began operating foreign aircraft. The first foreign aircraft to appear at Aeroflot were the leased A310-300 manufactured by Airbus Industry. Two years later, the company acquired Boeing 767-300ER aircraft, which adhere to the highest ecological and noise standards.

In 1994, the airline acquired Russian-made third generation Il-96-300 aircraft for international flights, which fully adhere to the noise standards established by the International Civil Aviation Organization. In late 1995, the airline leased the DC-10-30F long-haul freight carrier.

www.aeroflot.ru

Customer requests | Aeroflot

Subject Contact number e-mail, website Postal address Additional information

Booking and ticketing, ordering services, flight information, reference information on rules for passenger and baggage carriage

Contact Centre:+7 (495) 223-5555

8-800-444-5555(toll-free in Russia)

Toll-free calls to the Contact Centre from abroad

Contact Us

Ticket booking

Flight schedule

Flight information

-

Business hours:24/7

Electronic ticketing on website

-

Contact Us

-

-

Aeroflot Bonus Program

Contact Centre:+7 (495) 223-5555

8-800-444-5555(Toll-free in Russia)

Contact Us

Aeroflot Bonus

Aeroflot Bonus, 10 Arbat St., Moscow 119002

Business hours:24/7

Baggage search

+7 (495) 544-3325

+7 (495) 664-1499

[email protected]

-

Business hours:24/7

Special services and other services for persons with disabilities at Sheremetyevo Airport

Moscow:+7(495) 223-5555

Russia:8-800-444-5555(Toll-free in Russia)

Toll-free calls to the Contact Centre from abroad

You can send us a message using the form at

Contact Us

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Business hours: 24/7

Please find more detailed information at:Passengers with Disabilities

Corporate contract

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[email protected]

10 Arbat St., Moscow 119002 Corporate Customers Department

Business hours: Mon-Thurs: 9:00 — 18:00 (MSK)Fr: 9:00 — 15:30 (MSK)

Group booking (for groups ticketed and paid in Moscow)

 

Please send request to: [email protected], or to:

Send a ticketing request for group carriage

 

Business hours:Mon-Sat: 9:00 - 20:30 (MSK)Sun: 9:00 - 16:30(MSK)

Please contact a PJSC “Aeroflot” office for group ticketing in other cities of Russia or abroad.

Charter or block carriage (only for legal entities when arranging charter flights or seasonal block programs for tourists)

 

[email protected]

   

Confirm completed flight

 

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Aeroflot sales and representation offices

Service fee - RUB 500

Acknowledgements, suggestions, complaints

 

You can send us a message using the form at

Contact Us

 

By submitting messages you allow us to study them comprehensively and provide you with the most complete and accurate answer.

Claims for material compensation due to flight delay, delayed baggage delivery, or damage, loss of all or part of checked baggage, carriage of goods or excess baggage

+7 (499) 500-6336

You can send us a message using the form at

Contact Us

Ground Handling Department, 31 Mezhdunarodnoe Highway, Khimki District, Moscow Region, 141425

Business hours:Mon-Thurs: 9:00 — 18:00 (MSK)Fri: 9:00 — 15:30 (MSK)

Claims for material compensation must be accompanied by documents confirming expenses and your right for reimbursement (air ticket, baggage receipt, voucher, baggage tag, Property Irregularity Act, etc.).

Attention! Claims submission timeframe is limited in accordance with the terms and conditions of the contract of carriage. More

Claims for material compensation due to flight cancellations, services rendered at the departure (arrival) airport, on board, and at PJSC “Aeroflot” sales offices, including PJSC "Aeroflot" branches and representative offices

+7 (499) 500-69-64

You can send us a message using the form at

Contact Us

Claims Department, 10 Arbat St., Moscow 119002

Please take note that in order to have your claim for reimbursement of expenses considered it should be accompanied by documents confirming the claims and costs incurred, as well as your right to submit a claim to the airline (an itinerary receipt with remarks (stamps), a boarding pass, receipts or payment receipts, a notarized power of attorney to represent passenger’s interests, etc.)

Reference information on written

+7 (495) 664-1282

+7 (499) 500-6464

+7 (495) 752-9028

+7 (499) 500 63 21

Fax+7 (499) 500-6867

 

Mailing address:

10 Arbat St., Moscow 119002

Business hours: Mon-Thurs: 9:00 — 18:00 (MSK)Fri: 9:00 — 15:30 (MSK)

Please note that information will be given by these phones in reply to written complaints addressed to the Director General of PJSC “Aeroflot” from other organizations and from individuals. You may obtain information related to booking, sales, ticketing, passenger, baggage and cargo carriage rules only by calling the Contact Centre at:

+7(495) 223-55-558-800-444-55-55(Toll-free in Russia)

www.aeroflot.ru

Company profile | Aeroflot

Aeroflot is Russia’s de facto national carrier and largest airline.

Vitaly G. Saveliev is Aeroflot’s Director General and CEO (since April 10, 2009).

Founded on 17th March, 1923, Aeroflot is among the world’s oldest airlines and one of Russia’s most recognized brands. It has been named the world’s strongest airline brand by Brand Finance, the world's leading independent branded business valuation and strategy consultancy.

• Aeroflot was the first Russian airline company to join the International Air Transport Association (IATA) in 1989.
• Through its hub at Sheremetyevo Airport in Moscow, Aeroflot, under the winter schedule (from October 28, 2017 through March 24, 2018), operates flights on 137 routes in 51 countries (50 routes in Russia). Inside Russia, Aeroflot has four branches - in St. Petersburg, Kaliningrad, Perm, and Vladivostok.
• In 10M 2017 Aeroflot carried 27.7 million passengers (13.9% up year-on-year). 77.3 billion passenger-kilometres were flown (an 11.4% increase), the load factor constituted 82.6% (+0.6 p.p.). In that period, the total of 42.6 million passengers flew with all the companies of Aeroflot Group (+16.3%). In 2016, the Group joined the global Top 20 airline carriers in terms of passenger volume.
• To meet the needs of its passengers, Aeroflot is increasing its fleet and has built its own new hub in Moscow. Terminal D at Sheremetyevo which came into service in 2009 is designed to serve Aeroflot’s flights as well as those of its SkyTeam partners.
• As part of its commitment to safety, Aeroflot operates the largest Center of Flight Control (CFC) in Eastern Europe. The company also set up an up-to-date Emergency Operations Center based on modern technologies. The airline opened its own aviation school. Aeroflot’s Hub Control Center has been put into operation in Sheremetyevo with the purpose to coordinate transfer connection processes and oversee the flight control at the airport.
• Aeroflot is committed to deploying the most effective technologies, including Big Data, to increase service quality and economic efficiency. According to a rating compiled by Bain & Co., Aeroflot is the fourth most digital airline anywhere in the world. It is also Russia’s biggest online vendor. The company offers its passengers the most advanced self-service check-in options and in-flight amenities, including widening Internet access.

Aeroflot’s fleet, one of the world’s youngest, consists of 220 aircraft which are modern Airbus A320-family, A330, Boeing 737, Boeing 777 and Sukhoi Superjet 100 airliners.

In 2008, Aeroflot started receiving Airbus A330 aircraft. In 2011, Aeroflot and Boeing announced orders for 16 Boeing 777s, deliveries started in 2013. Those new planes make it possible for the airline to dramatically increase its long-haul capabilities and standard of service.

In September 2013, Aeroflot received the first Boeing 737 NG aircraft (out of up to 50 Boeing 737-800/737-900 planes on order).

Since June 2011, 30 Sukhoi Superjet 100 new-generation Russian-built aircraft have been delivered to Aeroflot under the hard contract (all are currently in full specification). In 2017, Aeroflot has entered an agreement with VEB Leasing and United Aircraft for the purchase and delivery of an additional 20 Sukhoi Superjet 100 planes. Aeroflot is also planning to acquire up to 50 newest MS-21 jets to be produced in Russia by Irkut Corporation.

The fleet includes (as of November 30, 2017):
Sukhoi Superjet 100	34
Airbus А320	75
Airbus А321	38
Airbus A330	22
Boeing 737-800 NG	35
Boeing 777-300ER	16

Company Fleet

In April 2006, Aeroflot became a full member of SkyTeam, the second-largest airline alliance in the world (since 2011 also a member of SkyTeam Cargo). Through its combined vast network, SkyTeam provides service to 1,074 destinations in 177 countries.

Aeroflot operates code-sharing agreements with 30 Russian and foreign airline companies.

Aeroflot Group, Russia’s largest and fast-developing airline holding, includes three subsidiaries: Aurora (the Far Eastern unified airline which made its first flight in November 2013), Pobeda Airlines LLC (a low-cost carrier that commenced scheduled budget services on December 1, 2014), and Rossiya (a mid-cost airline that started operations on March 27, 2016).

Today, Aeroflot is an airline with an excellent safety record, operational reliability and a reputation for industry leading customer service. Aeroflot was the first Russian carrier to be included in IATA’s Operational Safety Audit (IOSA) Registry. The company also obtained the IATA Safety Audit for Ground Operations (ISAGO) certification. In 2017, it has successfully been recertified to those two standards. Aeroflot’s integrated management system is certified to ISO  9001:2015 and ISO 14001:2004 standards.

The Russian government owns 51% of Aeroflot. Legal entities and individuals own the remaining 49 per cent stake. In 1994, Aeroflot was registered as an open joint-stock company (public joint-stock company since July 1, 2015). PJSC Aeroflot – Russian Airlines shares are traded on the Moscow Exchange (MOEX) under the ticker: AFLT.

According to the 9M 2017 IFRS consolidated financial results, Aeroflot Group’s revenue reached RUB 404.8 billion, up 6.2% year-on-year. EBITDAR constituted RUB 101.0 billion, with EBITDAR margin of 25.0%. EBITDA was RUB 53.3 billion, with EBITDA margin of 13.2%. Net income totaled RUB 27.1 billion.

Aeroflot has voluntarily adopted and got certified its Ecological Management System. The company is actively engaged in the greenhouse gas emissions reduction efforts in the framework of its Fuel Efficiency Program and Energy and Ecological Efficiency Program through 2020. As part of the Carbon Offset Program, the online Carbon Emissions Calculator has been introduced to allow passengers to estimate the emissions attributed to their air travel.

Aeroflot plays an active role in its community through on-going support of social programs, charitable organizations and community events. Aeroflot is actively involved with a variety of social initiatives, including:

• The Flat Rate Program that ensures affordable air travel between Central Russia and its far-flung regions and cities like the Far East, Kaliningrad and Simferopol, thereby promoting geographical mobility of people.
• An international program which facilitates air travel for war veterans during the annual Victory Day celebrations in May.
• Regular assistance in transportation of gravely ill children to overseas medical institutions for treatment unavailable in their home communities.
• Miles of Charity Program, a joint project of Aeroflot and Podari Zhizn (Gift of Life) Foundation, which allows frequent flyers to donate their bonus miles to seriously ill children.
• Aeroflot supports the Train of Hope, a national charity action for orphans, by providing free air transportation for prospective adoptive parents.
• Throughout its history, Aeroflot has traditionally supported sports. It has the status of General Partner of the Russian Olympic Committee and Official Carrier of the Russian Olympic Team. It is the official carrier for Russia’s national football team and the Russian national basketball teams, an official partner of the Russian national table tennis team. The company sponsors the Russian Football Union, the Volleyball Federation of Russia, the Russian Cycling Federation, the Russian Boxing Federation, the All-Russian Federation of DanceSport and Acrobatic Rock’n’Roll, the Russian Rugby Federation and the Russian Golf Association. It is the official carrier of CSKA Moscow professional football club and CSKA Moscow professional basketball club. The company sponsors the world’s top open chess tournament, the Aeroflot Open.
• Russia’s Ministry for Extraordinary Situations (EMERCOM). Aeroflot works closely with the Russian government to provide aid and evacuation services to people affected by conflict or natural disasters.
• Aeroflot has its Public Council which consists of prominent public figures and performs advisory functions to the company in making its policy best suited to the needs and interests of society.
• As a major international airline, Aeroflot is a leading employer providing over 21,500 jobs in Russia and at its operations abroad. It remains committed to investing in its staff and supports a progressive work environment with competitive salaries and benefit packages under the collective bargaining agreement which in 2017 has been prolonged until December 1, 2020.

Due to adoption of federal laws No. 426-FZ dated 28 December 2014 and No. 421-FZ "On the introduction of changes to individual legislative acts of the Russian Federation due to adoption of the Federal Law "On special evaluation of labour conditions", introduction of changes to Article 212 of the Labour Code of the Russian Federation, Aeroflot PJSC is performing special evaluation of labour conditions that comprises a single set of continuously performed activities for the identification of hazardous and/or dangerous manufacturing factors and assessment of the degree of their impact on the employee, with regard to deviation of their actual values from the established hygienic standards of labour conditions and the use of personal and collective protective equipment for employees. Based on the performance results of the special evaluation of labour conditions, classes (subclasses) of workplace labour conditions are determined.

www.aeroflot.ru

Aeroflot Uçak Bileti - Skyscanner'da Uçak Biletleri bul

 Rusya Federasyonunun ulusal havayolu şirketi olan Aeroflot dünyanın en eski havayolu şirketlerinden biridir. 1923 yılında Moskova’da kurulan şirketin merkezi hava alanı, Sheremetyevo havalimanıdır. Aeroflot 52 ülkede 125 ayrı noktaya uçuşlar düzenlemektedir. Rusya Federasyonunda ise 41 ayrı noktaya uçmaktadır. 2006 yılında SkyTeam üyesi olan Aeroflot Havayolları, dünyanın ikinci en geniş uçuş ağına sahip havayolu şirketidir. Airbus 330, Airbus 320 ve Airbus 321 gibi yüksek kaliteli uçaklardan oluşan filosuyla tüm dünyada güvenilir bir unvana sahiptir.  

Neden Aeroflot

Check- in işlemleri: Aeroflot Havayolları ile gerçekleştireceğiniz uçuşlarda check-in işlemlerinizi havalimanlarındaki kontuar veya kiokslardan uçuşunuzdan 2 saat önce havaalanında olmak kaydıyla yapabilirsiniz. Havaalanlarında bulunan kioks cihazları ve yer hizmetleri görevlileri check-in işlemelerinizi hızlı ve sorunsuz şekilde sonlandırmanızı sağlayacaktır. Ayrıca on-line check-in işleminizi ev veya ofislerinizdeki bilgisayarlarınızdan ulaşabileceğiniz Aeroflot kurumsal web sitesinden de kolaylıkla yapabilirsiniz. Biniş kartınızı bastırdığınızda doğrudan çıkış yapacağınız kapıya gidebilirsiniz. Mobil check-in işlemleriniz için yine Aeroflot web sitesini ziyaret etmeniz gerekmektedir. Mobil check-in işleminizi tamamladıktan sonra akıllı cep telefonunuza gelecek olan uçuş bilgilerinizle uçuşunuzu güvenle gerçekleştirebilirsiniz. On-line check-in işleminizi uçuş saatinizden 24 saat önce gerçekleştirebilirsiniz. Bu servis uçuş saatinizden 45 dakika öncesine kadar yapabileceğiniz bir işlemdir.	Bagaj hakkı ve ücretlendirme: Aeroflot uçuşlarında ücretsiz kabin bagajı ölçülerinizin 56 x 45 x 25 ölçülerinde olması gerekmektedir. 23 kiloya kadar 1 adet ücretsiz bagaj hakkınızı aştığınız durumlarda fiyatlandırma gideceğiniz yöne göre değişkenlik göstermektedir. İç hatlarda 23-32 kilo arası 50 Euro, dış hatlarda 100 Euro, 32-45 kilo arası iç hatlarda 100 Euro, dış hatlar ise 150 Euro olarak fiyatlandırılacaktır. Fazladan bir bavul için iç hatlarda 50 Euro, dış hatlarda 50 Euro, daha yüksek sayılardaki bavullarınız için ise, yurt içi veya yurt dışı fark etmeksizin 150 Euro olarak fiyatlandırılacaktır. Daha fazla bilgi almak ve güncellenen bilgilere ulaşmak için lütfen Aeroflot kurumsal web sitesini ziyaret ediniz.
Koltuk Seçimi Aeroflot havayolları ile yapacağınız uçuşlarda koltuk tercihinizi rezervasyon yaparken belirtebilirsiniz. Tüm uçaklarda, uçuşunuzun konforu için yenilenen ve daha geniş alan sunan koltuklarınızı ücretsiz olarak seçebilirsiniz. Biletinizin sınıfına göre daha geniş koltuklarda, ön sıralardaki koltuklarda veya acil çıkışına yakın koltuklarda oturma gibi ayrıcalıklara sahip olabilirsiniz.	Yiyecek, içecek ve ikram: Ekonomi sınıfı uçan yolcular için ücretsiz olarak iki çeşidi sıcak, iki çeşidi soğuk olmak üzere dört ayrı menü servis edilmektedir. Menüler aylık olarak değişmektedir. Uçuş sürenize göre menüler farklılık gösterebilir, menülere web sitesinden göz atabilirsiniz. Tüm yolculuk boyunca su ve meyve suyu gibi içeceklere sınırsız ulaşabilirsiniz. Uçuş saatinizden 36 saat öncesine kadar, özel sağlık koşullarına uygun veya dini inancınız gereği arzu ettiğiniz yemeklerin siparişini verebilirsiniz. VIP veya Premier sınıfı uçuşlarınızda özel hazırlanmış leziz menüleri seçmek için uçuş öncesinden Aeroflot kurumsal sitesinin ilgili bölümünü mutlaka ziyaret edin. Uçuşunuzun keyifli ve konforlu geçmesini sağlamak için farklı dillerde basılan dünyanın önde gelen gazetelerine Aeroflot uçuşlarında ulaşmanız mümkün. Uçuş sürecinizi renklendirecek şekilde hazırlanan sinema, video izleyip, müzik dinleyebileceğiniz uçak içi eğlence sistemleriyle Aeroflot iyi yolculuklar diler.

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